APPLICATION MAINTENANCE AND SUPPORT
 
Your Comprehensive Solutions Provider.
 

SARASVATHI is your dedicated partner in innovation, bringing over 20 years of expertise to deliver unparalleled software development and top-tier application support services. Whether you need seamless integration, migration, maintenance, upgrades, or personalized training, our skilled team is committed to optimizing your applications for functionality and efficiency from inception.

 
Application Maintenance Services
 

Sarasvathi is committed to understanding and deeply engaging with your business. By establishing a strong relationship with each client, our marketing strategy is tailored to address the specific challenges your business encounters. Our marketing campaigns are designed to meet the unique needs of each client and solve their most pressing marketing issues.

 

Multi-Tiered Support Solutions


We automate repetitive business processes with intelligent technologies such as robotic process automation (RPA). Our custom-developed RPA tools are capable of intelligent document recognition, data extraction, excel automation, and image processing. Our application support engineers (ASE) provide three tiers of support solutions for fixing standard issues, application and system auditing, IT environment support, and server administration as well as offer adaptive and perfective maintenance, ad hoc troubleshooting, upgrades, legacy migrations, and more.

 
 
Quality Assurance & Testing
 

Our quality assurance & testing processes focus on ensuring high quality applications. Our processes include rigorous testing, thorough diagnosis of issues, and continuous performance assessments. Our cutting-edge tools and methodologies ensure optimal processes and application performance.


Mobile App Maintenance and Support

Our web application maintenance services include testing and debugging, updating site information, database maintenance, and real-time monitoring and analysis, all within strict adherence to Service Level Agreement (SLA) guidelines.

 
 

 

Software Maintenance and Upgrades

Stay at the forefront with our proactive maintenance and upgrade services. Our dedicated team ensures the continual optimization of your software, providing regular updates and enhancements to keep your applications secure and high performing.

 

Code Refactoring

We reconstruct existing code to improve external functionality while eliminating programming redundancies, streamline class designs, and improve API implementations, as well as refactor simple servlet services like RESTful and SOAP into microservices.

 
 
 
 
 
 
Application Support Services
 

Our programmers, developers, and engineers are highly proficient in all popular programming languages, frameworks, databases, and development tools. We monitor, manage, and maintain your custom application using our industry knowledge combined with our advanced technical experience.

 
Your Comprehensive Solutions Provider.
 

Applications are long-term investments, and SARASVATHI's Application Support Services encompass technical expertise, software maintenance, extended support, and exceptional customer service, all aimed at keeping your applications running optimally.

 

 

Extended App Support

Our web application maintenance services include testing and debugging, updating site information, database maintenance, and real-time monitoring and analysis, all within strict adherence to Service Level Agreement (SLA) guidelines.Our skilled application support engineers provide 24/7 assistance, swiftly resolving technical challenges for seamless operation. From maintaining peak performance through audits and server management to offering extended support for continuous improvements, we ensure your application stays secure, updated, and at the forefront of technological advancements.

 
Responsive 24/7 Helpdesk Support
 

We reconstruct existing code to improve external functionality while eliminating programming redundancies, streamline class designs, and improve API implementations, as well as refactor simple servlet services like RESTful and SOAP into microservices. Experience unparalleled peace of mind with our round-the-clock helpdesk support. Our responsive team is dedicated to promptly resolving issues, ensuring uninterrupted operation, and maximizing the reliability of your applications, no matter the time or day.

 


Implementation

Seamlessly integrate our state-of-the-art solutions into your ecosystem. Our skilled digital architects meticulously strategize and execute deployments, ensuring a frictionless assimilation that maximizes the functionality and efficiency of your applications from inception.

 

Integration

Seamlessly connect your systems with our integration expertise. We facilitate the smooth flow of data between applications, increasing overall proficiency and creating a cohesive technology environment that categorically supports your business objectives.

 

Personalized Training and Consulting

Empower your team with our customized training sessions. Our experts provide personalized guidance, ensuring your team is proficient in utilizing and maximizing the potential of your applications, fostering a culture of continuous improvement and proficiency.

 

Security Protocols

Ensure the integrity of your applications with our robust security measures. From encryption to regular audits, our support services prioritize safeguarding sensitive data, maintaining compliance with industry standards, and providing you with the peace of mind that your digital assets are well-protected.

 

Customization

Tailor your solutions precisely to your specifications. Our customization services empower you to optimize software functionality, ensuring a perfect fit for your unique requirements and enhancing the overall operational efficiency of your applications.

 

Scalability Solutions

Future-proof your technology with our scalable support solutions. Designed to evolve alongside your business, our services seamlessly adapt to growing demands. Whether expanding user bases or incorporating new functionalities, We ensures your applications remain agile, efficient, and ready to scale with your organizational objectives.

 

Performance Optimization

Go beyond mere maintenance—optimize your application's performance with our support services. We actively identify and address bottlenecks, streamline processes, and implement enhancements to elevate user experience and overall operational efficiency, ensuring your applications consistently deliver peak performance.


 

Comprehensive Reporting

Gain valuable insights into your application's health and performance through our transparent reporting. Our comprehensive analytics provide a detailed overview, allowing you to track key metrics, identify trends, and make informed decisions. Stay in control with actionable intelligence for strategic planning and optimization.

 
 
 
 
 
Quality Assurance (QA) & Software Testing Services
 

SARASVATHI brings together the most reliable expertise, processes, technologies, and QA testing specialists to deliver high value-added and agile-aligned QA & software testing solutions that you can trust.

 
 
Software QA Web & Mobile App Testing

SARASVATHI’s seasoned test architects and engineers provide world-class QA testing services for web and mobile applications, ensuring full compliance and high-quality software every time. We harness the power of innovative AI, IoT, and RPA technologies to perform advanced QA web & mobile app testing.


Software QA Testing Solutions

Our experienced test architects and engineers develop top-of-the-line software QA testing solutions for API, unit, multi-browser, and multi-device testing focused on all testing categories, including penetration, functional, localization, regression, performance, usability security, and compatibility testing.

 
 

Internet of Things (IoT)

We provide end-to-end IoT security and penetration testing services to help businesses successfully balance time-to-market pressures.

Artificial Intelligence (AI)

We utilize AI-powered tools, including machine learning, computer vision, and NLP, to deliver highly intelligent software QA testing of your apps.

Robotic Process Automation (RPA)

We leverage RPA technologies to develop state-of-the-art QA testing solutions designed specially to handle unit and regression tests..


QA Performance Testing Solutions

We create non-functional QA performance testing solutions that authenticate the responsiveness, scalability, reliability, speed, and other essential features within your software solution or web/mobile applications.


QA Penetration Testing Solutions

Our experts create advanced network and penetration QA testing solutions that simulate high-impact security breaches and real-world attacks to help organizations solve cybersecurity issues before they progress.


QA Regression Testing Solutions

We design our QA regression testing solutions to ensure that there aren’t any adverse effects occurring within existing application functionalities once code changes have been executed in terms of debugging or system enhancements.


QA Localization Testing Solutions

Our QA localization testing solutions focus on verifying if the localized content is linguistically, culturally, and contextually correct, as well as examining the functionality of the localized operation systems and supported platforms.


QA Security Testing Solutions

Our QA security testing solutions enable our experts to dynamically and proactively assess your application’s vulnerabilities by analyzing your source code for security defects to prevent authentication, input, and other system attacks.


QA Compatibility Testing Solutions

We create QA compatibility testing solutions designed to test an application’s ability to perform on multiple operating systems, mobile devices, browsers & versions, connection speeds, and in conjunction with third-party apps.

 
 
 
 
 
Quality Assurance (QA) Software Testing Tools

We leverage third-party QA testing software APIs and harness the power of industry-proven tools and QA best practices to create custom-tailored test strategies for your application or software solution

 

Test Your Software Now

 
 
QA Testing Software

We customize and integrate industry-leading QA testing tools, such as MasterControl, TestComplete, Testsigma, and Telerik, to effectively test your web, mobile, and desktop applications.

Functional Testing Tools

We integrate third-party functional testing software APIs, such as Digivante, Selenium, Cucumber, and Test IO, to ensure that your web apps, mobile apps, and websites are fully functioning.

API Testing Tools

We integrate leading API testing tools for APIs, including Postman, Apiary, Katalon Studio, and SoapUI, with custom features and modifications to support your systems and testing requirements.

Cross-Browser Testing Tools

We customize and integrate the best cross-browser testing tools on the market, such as LambdaTest, TestingBot, Ghostlab, and Browsershots, to test your applications and ensure successful results.

 
 
 
 
Business Process Outsourcing Services
 

We offer a wide variety of BPO services to support your non-core processes and facilitate growth and scalability. Our BPO services fulfill the needs of companies across various industries, covering key processes to enable your business to have a competitive advantage.

Specialized Teams

SARASVATHI’s industry-specific support teams are comprised of dedicated experts, having decades of specialized experience. Our teams keep up with trends, regulations, and processes to stay ahead and produce optimal solutions.

 
 
 
Streamline and automate your non-core processes with our BPO and digital transformation services.
 

SARASVATHI provides front-office and back-office support services to ensure your business runs smoothly as you focus on the core aspects of your company.

 

One-Stop Shop

Our specialized industry-specific teams provide skill, intelligence, and efficiency to drive value and growth. With our innovative resources, we will help you increase operational flexibility.

 

All-Encompassing Support

We offer a blend of technical and non-technical resources, from customer service and human resource management to IT infrastructure support with managed services. Our experts and professionals will work to provide optimal solutions that fit your specific needs.

Consulting

Our expert advisors will help ensure a seamless process outsourcing experience with functional expertise and strategy. Through a combination of technology, data, and industry expertise, we will kick-start your BPO journey and work with you on your long-term path to greater efficiency and a competitive advantage in your industry.

 

Customer Service

SARASVATHI can provide optimal support for your organization’s customer service needs. Our specialists will help you gain and maintain customer loyalty by providing scalable world-class customer support services as we handle your customer queries received through all channels of communication.

 

IT Infrastructure Solutions

Your IT infrastructure is in good hands with our skilled experts prepared to fulfill your IT needs when it comes to design, implementation, monitoring, storage, and security. We can manage your in-house devices, cloud servers, and user accounts while also providing backup & recovery services and business continuity plans.

 

Compliance

We have the resources in place to help you maintain regulatory compliance and ease the pressure of tougher regulations so you can reduce risk, improve relationships and trust, and drive growth as you free up resources to focus on key strategic objectives.

 

Accounting

Streamline your finance and accounting processes with us as we take care of accounts receivables and accounts payable including check entry, invoicing, payment tracking, payment follow-ups, and other necessary components of accounting for your business.

 
 

Claims Processing

SARASVATHI can optimize your claims processing with a streamlined workflow that includes automation. By taking on the large quantities of data you would have to deal with to process a high volume of claims, we can help you reduce operational costs and save time.

 

Human Resource Management

Our human resource management services include payroll, time clock management and reporting, and HR annual reports. With our personnel, technical tools and resources, we can take the HR side of your business to new heights of efficiency and help you manage and retain talent.

 

Data Entry

Save time and resources with our data entry services where we can enter, process, store and convert data per your needs. Our data entry services can facilitate growth for your company by taking a typically cumbersome process, streamlining it, and automating repetitive manual tasks.

 

Sales Enablement

We provide sales enablement resources to help your company with lead generation, customer relationship management, sales tools and process implementation. These resources enhance your sales workflows and maximizes your sales efficiency and opportunities.

 
 
 
 
 
IT INFRASTRUCTURE SUPPORT SERVICES
 

SARASVATHI will lead your outsourced IT infrastructure with care, modernizing platforms and technologies for enhanced agility and scalability with top infrastructure managed services.

 
We Provide Top IT Infrastructure Support Services
 

SARASVATHI will lead your outsourced IT infrastructure with care, modernizing platforms and technologies for enhanced agility and scalability with top infrastructure managed services.

 

Data Storage & Database IT Support Services

We offer cross-platform support for cloud-based and on-premise databases, leveraging machine learning technologies to revamp database management systems (DBMS).

 


Design & Implementation

Our database architects have a thorough understanding of business requirements and infrastructure management, implementing best practices and standards while optimizing data flows.


24/7 IT Infrastructure Help Desk Management

We provide 24/7 support for your business user community to address all technical requests and IT inquiries, infrastructure management, enabling onsite & remote help desk architecture creation & management.

 

Performance Tuning

We perform advanced database performance analysis designed to identify potential bottlenecks, find SQL queries, and prioritize actions to deliver measurable results.


Storage Disaster Recovery

We deploy data backup & disaster recovery software solutions to ensure robust, scalable, and vigorously maintained data safeguards for your internal systems.


Cloud Support Services

We manage, secure, and optimize your existing cloud infrastructures to enable enhanced business alignment, operational efficiency, and process refinement.


Server Support Services

Our expert server IT support specialists perform server installations, configurations, upgrades, and other infrastructure management services to improve performance & reliability.


Network Support Services

We perform network design & architectural planning, audits, and ongoing support for TCP/IP setup, VPSs, SANs, LAN/WAN & media integrations, and network device troubleshooting.

 
 
 
 
DIGITAL MARKETING
 

Sarasvathi Digital Marketing Solutions takes a unique approach to digital marketing. Whether you need a new website, or want to get ranked on Google, our team is professional and well versed in all aspects of Digital Marketing. Let our team manage your advertising campaigns, or handle your social media. We are ready to produce the results you need. Our team has worked with countless local businesses and has helped them generate new growth and revenue.

 
 
OUR FULLY MANAGED MARKETING SOLUTIONS
 

No matter whether it’s a small or big business, digital marketing is equally effective source of brands promotion, and there are indeed lots of companies offering you digital marketing services to market your products

 

Are you looking for the best digital marketing agency?

Digital Marketing is the skill-based service that helps your website gain visibility in the search engine ranking with relevant and unique content sought after by your intended audience.

 


At SARASVATHI, We have web and SEO experts to help your website contents rank in search engine listings through keyword-optimized unique content.
We are a white digital marketing agency with a consistent focus on boosting organic traffic for your website through search engine ranks.



 
 
WHAT WE OFFER

No matter whether it’s a small or big business, digital marketing is equally effective source of brands promotion, and there are indeed lots of companies offering you digital marketing services to market your products

 
 
 
 
 
 
 
 
 
 
 
 
OUR SUPPORT CENTER SOLUTIONS

Let Sarasvathi be your agent in a call center experience in which your customers feel right at home. We provide a seamless and scalable call center solution that allows you to expand your customer services even though you have reached the maximum capacity for onsite resources. We will add character to every call, acting as your agent, while your business thrives.

SUPPORT

For 24/7 customer support, a virtual call center is a viable option for handling the load and improving your customer service reputation.

SERVICE

You meet cyclical market demands with highly responsive call center services in which no customer goes unnoticed.

AGENT

When you need professionalism in a voice behind your brand, we act as your agent at every turn in an attractive, scalable call center solution.